Effective Date: 12th of November, 2024

Your privacy is important to us at OOOO (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://officeoforiginizationaloutreachoperations.com/ or use our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing address, and payment information.
  • Non-Personal Information: Browsing history, IP address, device type, and usage data.

2. How We Use Your Information

The information we collect may be used to:
  • Provide and improve our services
  • Process transactions and payments
  • Respond to customer service requests
  • Send promotional emails and updates (only if you’ve opted in)

3. Sharing and Disclosure of Information

We do not sell or rent your information to third parties. We may share your information with:
  • Service providers assisting in our business operations, under confidentiality agreements
  • Legal authorities if required by law, regulation, or legal process

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
  • Improve user experience
  • Analyze site traffic and usage trends
You may control cookies through your browser settings, but disabling cookies may affect the functionality of our site.

5. Data Security

We use industry-standard security measures to protect your information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

8. Refunds Policy

To ensure a transparent and fair transaction experience, OOOO offers the following Refund Policy:
  • Eligibility for Refunds: Refunds are applicable only for services/products that meet certain conditions, such as defects in service delivery or non-compliance with outlined terms.
  • Refund Request Process: To request a refund, please contact us within 7 days of the transaction. Provide details such as the transaction ID, reason for the refund, and any supporting information.
  • Processing Time: Refund requests are processed within 15 business days of approval and will be credited back to the original payment method.
This policy adheres to applicable Pakistani consumer protection laws, ensuring a fair process for both parties.

9. Your Rights

In compliance with Pakistani laws, you have the right to:
  • Access the personal data we hold about you
  • Request corrections to your data
  • Request deletion of your data, subject to certain conditions

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or Refunds Policy, please contact us:
  • Email: [email protected]
  • Phone: +92 329 2180868
  • Address: B-54, Sadaf Cooperative Housing Society, Scheme 33, Karachi, 75300